Registered Office: Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, CV34 6DA. The Travel Village Group T/A Southampton Cruise Centre is a member of The Co-operative Consortium which is part of Midcounties co-operative Limited registered in England and Wales with registered number IP19025R. Cruise itineraries are subject to change, and will be confirmed by your booking agent at the time of booking. Offers are capacity controlled and may be modified or withdrawn at any time. Fares are per person based on 2 people sharing a stateroom. All fares are a guide (not live pricing) and subject to change without notice, please call for latest prices. All savings are included in the fares shown unless specified. Fares are subject to availability and operator booking conditions. Terms and conditions apply to all offers and prices displayed on this website. Cirque Dreams® and Dinner (does not apply to Free at Sea dining and drinks packages). Additionally, there is a 20% gratuity and spa service charge added for all spa and salon services, as well as a 20% gratuity and beverage service charge added for all beverage purchases and a 20% gratuity and speciality service charge added to all speciality restaurant dining and entertainment based dining e.g. We encourage those guests to acknowledge good service from these staff members with appropriate gratuities. Certain staff positions (e.g., concierge, butler, youth programme staff and beverage service) provide service on an individual basis to only some guests and do not benefit from the overall service charge. Where your service charge has been pre-paid before departure, refunds are not available on board and you must apply for a refund, if applicable, after you return home by writing to our Guest Relations department. In the unlikely event that we can’t resolve your issue, you can have the service charge adjusted on board. If you have any concerns about the service you receive during your cruise, please let our on-board Guest Services Desk staff know right away, so we can address any issues in a timely manner. These service charges can be paid in advance of your cruise. This charge will be shared amongst those staff members, including the restaurant staff, stateroom stewards and other behind-the scenes staff who provide services that enhance your overall cruise experience. For Club Balcony Suites, the service charge will be US$ 18 per guest per day (for guests 3 years and older) and for Suites and The Haven Suites as well as the Concierge staterooms, the service charge will be US$ 20 per guest per day (for guests 3 years and older). A discretionary service charge will be automatically added per guest per day (for guests three years and older) to your shipboard account for all staterooms: all ships US$ 16 per guest per day (for guests 3 years and older) for Studios, Inside, Oceanview and Balcony Staterooms. Gratuities: We are confident that you will enjoy your Freestyle Cruising experience and that our entire crew will provide you with the standard of service for which we are known.
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